Panagsama Basdiot, Moalboal Cebu Philippines 6032. Tel. +63 927-426-6886 Local: 0927-426-6886
Cyan Adventures www.cyan-adventures.com (operated by Freediving Philippines Inc.) was established in 2013 by Austrian national Wolfgang Dafert. With his experience and passion, he started the first Freediving School in the Philippines in 2008.
Wolfgang also loves exploring jungles and waterfalls across the country. That's why he then added the brand Cyan Adventures 2013 to share with others the land based adventures the country has to offer above sea level.
Development of Cyan
Cyan is growing in the last years and has a manager and a team of around 7 full time staff + we have about 10 external tour guides which work for us when we have a bigger groups.
Our main sales office and operational headquarter is in Moalboal, Panagsama. The sales office is just beside "The French Coffee Shop". Our operational headquarter is about 250m away on the main road to Moalboal.
2016 we started offering 2 new outdoor tours also in Cebu City.
Cyan Mission Statement
Cyan provides highly standardized adventure tours to deliver top quality services to every customer, every time. No excuses. No shortcuts.
How does Cyan achieve excellent service?
We achieve this through a strict process of standard operation procedures, checklist, guidelines and a franchise manual that is all implemented in all our activities and branches. We also have a google drive based documentation system that helps us to control quality and ensure every customer gets the same top service quality every day.
Our staff is proud to achieve excellent customer satisfaction and they love to go even the extra mile for special customer requests.
None of our staff is paid under the minimum wage. Staff receives on top of that also bonuses. We dont pay late and we also pay full salaries in low season.
All our employees are registered to the Social Security System (SSS pension) and health (Philhealth) and housing care (PagIbig)and the company share is always paid.
All staff receives 13th month pay.
Beside our full time staff we also hire additional local helpers and guides to support local communities outside Moalboal.
Cyan Vision Statement
“Business is not only for profit but also for nation building”
Making adventures for our customers is just the final product. By doing this we give jobs. Every job created is part of contribution to nation building and development. We also believ that sustainability are keys to continued success. Zero tolerance to drug use and high safety standard for guides and guests.
At present, Cyan Adventures deals in the following services.
- Canyoning (Kawasan Canyoning - Easy and non technical, Malabuyoc Canyoning - Medium and technical)
- Family waterfall tours
- Mountain and jungle trekking
- Motorbike and bicycle rental
- Transfer services
- Hotel bookings
- Diving and snorkeling activities
Cyan Adventures is composed of dynamic professional individuals that are trained and willing to provide quality service to our guest:
Wolfgang Dafert - Founder, CEO and President
Mark Anthony Rio - Manager
Customer Care and Sales
3 to 5 customer care staff
To support local communities we hire for tours additional guides.